REVIEW SINGLEHOP HOSTING
SingleHop
is one among the leading web hosting companies that specializes in
managed and dedicated hosting services. It offers Windows as well as
UNIX based options for the customers. This Chicago managed hosting
service provider offers more than just a typical data center. Fast
responses, superior quality and competitive pricing has helped SingleHop
save some time and energy to focus on the core business. Few providers
can offer the range and flexibility that SingleHop can. By allowing
their clients to design their own management package (or not have one at
all) and not requiring customers to purchase a bundle of services,
SingleHop allows their clients to literally custom design their service
level. SingleHop has over 1,000 servers in production, to show for it,
and a wide range of guarantees and service level commitments to
guarantee their clients' satisfaction
Price Value:
SingleHop knows how valuable their customers are – which is why
every customer, regardless of their size, has full access to their own
Account Executive. SingleHop prides themselves on using only name-brand,
high quality hardware.
As an experienced web host, they understand that skimping out on
hardware is the same as skimping on service. SingleHop knows that saving
a few dollars today means losing a few customers tomorrow!
Finally, all customers can manage their dedicated servers from the
comfort of their desk! SingleHop LEAP is world's first and only
AJAX-powered webtop for managing your dedicated servers.
Reliability:
The
SingleHop slogan “We Manage IT differently” is a reflection of the
company’s commitment to offer better ways of managing small businesses.
The internal structure of SingleHop enables the user to access the top
talent directly. Various customers and industry experts have recognized
the outstanding performance of SingleHop. Their refusal to outsource
customer support has been appreciated throughout the industry. In order
to ensure reliability and continuous satisfaction, SingleHop offer a 7
day money back guarantee along with an iron clad service level
agreement. Besides this, SingleHop also offers 100% uptime guarantee and
hardware replacement guarantee
Control Panel:
SingleHop
makes use of the best control panels available, in order to offer
superior services to the customers. The user friendly interface of
SingleHop consists of features that are required for beginners as well
as experts. Choose a fully-managed outsourced approach to your server
including Cpanel and a full suite of services, including: SMTP, IMAP/POP
email, DNS setup and configuration, HTTP, Apache-addons, MySQL dbases,
Java. The company also supports Cpanel Control Panel Management upload
and configuration and limited third party software maintenance.
Customer Support:
SingleHop
is very popular in the hosting industry for the quality of it technical
support. If you want to make complex technical inquiries, you need to
submit a ticket before making a call to any technician. This ticket is
meant for keeping a track of the nature of the problem, who worked on it
and how it was solved. It takes less than 15 minutes to consider a
ticket. If you are making a simple inquiry and the operators are busy,
you may not have to hold for more than 20 seconds. However, it is
suggested to always fill the ticket for any complex problems as it will
help prioritize issues and first solve the important stuff. All the
helpline and direct dial numbers of account executives and technical
support representatives are available on the official website of
SingleHop.
SINGLEHOP.COM
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